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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bernadette P

December 7, 2023

5  out of  5 rating by Bernadette P
"Niki and her team were great. I loved the Ribbon Cutting, she provided, treats, car washing, and window fixes. I am so glad I went to support her."
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Phillip Henson

November 3, 2023

5  out of  5 rating by Phillip Henson
"Let me start by saying I normally do not write reviews. But Nikki and her team are tremendous. They are very helpful and they have a great balance between being very personable while remaining very professional at the same time. Anytime I talk with them it's like speaking to a friend who also happens to handle my insurance."
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Claudia Podcerob

August 16, 2023

5  out of  5 rating by Claudia Podcerob
"Carmen Pope was a wonderful help to us! She was efficient in quoting our policies and provided multiple options for saving money. She was very professional and provided excellent communication. I recommend her for any policies you may need!"
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George M

April 4, 2023

5  out of  5 rating by George M
"Great customer service and very knowledgeable. Thank you!"
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kim reali

January 10, 2023

5  out of  5 rating by kim reali
"Nikki and her staff are awesome!!! I switched all of my policies to Allstate and I have had a great experience. Nikki saved me a lot of money on our policies, especially my car insurance. We have 4 policies with them and I can’t say enough great things.The staff is awesome and you always get a fast response. My kitchen flooded and we had to remodel the whole thing, the office staff was awesome and they guided me through the whole process. I would definitely recommend this office."
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Game Master

November 14, 2022

5  out of  5 rating by Game Master
"Nikki is fantastic! First she helped us save over $200 a month on our auto insurance. She has been great when we had to file a claim. She also talked to my daughter about how to help get the best rate when she turned 16 and the importance of safe driving. She absolutely goes over and above for us. We will always work with Nikki!"
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Rose Too Excellent

November 9, 2022

5  out of  5 rating by Rose Too Excellent
"Friendly, supportive, and passionate team! Very confident with the services😊"
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Terrell Mathis

March 9, 2022

5  out of  5 rating by Terrell Mathis
"Awesome place very knowledgeable and also saved me alot of money. Nikki did a great job at setting up life insurance for my family and I. Highly recommended"
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Arlyn Fernandez

July 29, 2021

5  out of  5 rating by Arlyn Fernandez
"Jenita is amazing, she was very patient, courteous and through with the whole process. She's an angel, loved dealing with her, she made it all very easy. Excellent customer service, very happy with the switch."
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Daniel Hedges

June 26, 2020

5  out of  5 rating by Daniel Hedges
"Awesome crew and great pricing! Highly recommended! Thanks for all your help. A+"
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Trenton Lockhart

March 24, 2020

5  out of  5 rating by Trenton Lockhart
"Nikki and her team are fantastic in ever way - professional, knowledgeable and personable. They have delivered the best insurance experience I've ever had. Truly a pleasure to do business with."
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Antiwan Tucker

December 23, 2019

5  out of  5 rating by Antiwan Tucker
"Really personable staff! That exceeded expectations of other insurance agencies"
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Jonathan Jahn

August 12, 2019

5  out of  5 rating by Jonathan Jahn
"Nikki and her crew are amazing. I'm sure you're reading this thinking, "Yeah, yeah they're great ok." But they honestly are incredibly professional, helpful, and friendly. Jenita is so kind and sweet while helping me get renters insurance AND a better deal then we had with Progressive by $25 annually for the same coverage. Nikki also personally helped me out with our Auto insurance and walked me through anything I had questions on. To drive home the point of how personable they are, we chatted for ten minutes after we had finished because they're just that easy to talk to. I wouldn't recommend anyone else!"
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Amy Shaffer

July 16, 2019

5  out of  5 rating by Amy Shaffer
"Great Experience! I am one of those folks who doesn't like to change insurance companies and dread the process of rate shopping. Nikki did an excellent job explaining the various rates and coverage options and made me very comfortable with changing to her office. The best part, she handled everything remotely and even saved me $50/month over my previous insurance company!"
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Giedre Whitworth

July 11, 2019

5  out of  5 rating by Giedre Whitworth
"It was a pleasure to stumble across this agency. Everyone here is so helpful, friendly, knowledgeable and very responsive! They took care of my insurance needs and made the process so easy! I feel like the team has my best interests in mind and I’m confident that I have the best coverage at the best price thanks to them!"
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Rachel B

July 11, 2019

5  out of  5 rating by Rachel B
"Nikki's team made switching my insurance easy, plus I saved tons! Nikki explained the process and details of not just my auto policy, but also the benefits of the Drive Safe & Save app and adding homeowners. Adding life insurance was a smooth process as well! I am surprised by all that State Farm has to offer beyond insurance and will go to them for other services in the future."
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VC Adventures

July 11, 2019

5  out of  5 rating by VC Adventures
"Their customer service is great and they saved me over $1200 a year when I swapped to them. Highly recommended!"
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Cameron McCauley

May 24, 2019

5  out of  5 rating by Cameron McCauley
"They saved me over $130 on my car insurance a month when I swapped over from Esurance and when I had to file a claim Nikki made it seem easy and just helped everything get done in a stress free process. I didn’t even know I wanted an Agent until I had one. I’d swap to them for service alone."
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Matt McCauley

May 24, 2019

5  out of  5 rating by Matt McCauley
"Been working with this super great agency for about 6 months. The Team has been responsive and helpful whenever I have needed them. Each team member has been professional and knowledgeable. Nikki is really committed to being an active part of the community- I have seen her at numerous events through the year, too!"
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Jacob Branum

May 23, 2019

5  out of  5 rating by Jacob Branum
"I switched to Nikki’s agency off a recommendation from a friend and i couldn’t be happier with the service they provided! I worked with her rep Cam and was treated with the best care and they took the time to understand my needs. They recommended excellent solutions to my issues and I’m very satisfied. I would recommend them to anyone!"