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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Wheeler

March 26, 2026

5  out of  5
rating by Andrea Wheeler
"We switched all of our policies (auto, home and life) over to this office today. After meeting the owners, we met with Naomi who not only took the time to go through each policy with a fine tooth comb but also got to know us and our family. On top of that she saved us a lot of money! I can confidently assure you that if you are looking for a great insurance company this is it! My only regret is we didn’t switch sooner!"
We responded:
"Thank you so much for your kind words and for trusting us with your auto, home, and life insurance policies! We’re thrilled to hear that Naomi was able to provide such thorough and personalized service, and that we could help you save money. It means a lot to us to know that you feel confident in choosing our office, and we’re honored to have you as part of our insurance family. If you ever need anything or have questions in the future, please don’t hesitate to reach out. We’re here for you!"
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Marilena Espinoza

March 19, 2026

5  out of  5
rating by Marilena Espinoza
"Maricela, thank you for all your help and attentiveness to my insurance needs!"
We responded:
"Happy to help! Thank you for leaving us a great review!"
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Olga Henriquez

March 18, 2026

5  out of  5
rating by Olga Henriquez
"Excellent customer service alls staff is amazing and friendly thanks Josha and Nikki. For the help me"
We responded:
"We are happy to help! Thank you for taking the time to leave your feedback. We appreciate you!"
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David Fink

February 27, 2026

5  out of  5
rating by David Fink
"I called my State Farm office about different insurance coverage's for my wife's and my auto's, home, and personal possessions. I spoke with Matt McCauley and he was very helpful, well informed, excellent followup after the call and gave me comfort and a path forward to resolve s stress I was feeling. Thank you very much Matt!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Matt was able to provide you with helpful information and excellent follow-up. Our goal is always to make the process as smooth and stress-free as possible, and it’s wonderful to know Matt delivered on that. We truly appreciate your trust in our agency and look forward to continuing to serve you and your family. If you ever have any questions or need assistance, please don’t hesitate to reach out! "
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Linda Petrilli

February 27, 2026

5  out of  5
rating by Linda Petrilli
"McCauley Insurance is the best insurance company we have ever used! They are prompt and handled our claims with care and excellent contractors. Highly recommend! We have had several instances agents and these are the absolute best we’ve had!"
We responded:
"Thank you so much for your wonderful feedback and high recommendation! We’re honored to be considered the best insurance company you’ve ever used. Providing prompt service and caring support during the claims process is something we take great pride in, and we’re glad to hear that our team and contractors exceeded your expectations. We truly appreciate your trust in McCauley Insurance and look forward to continuing to serve you with the same level of care and commitment!"
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Jennifer Wysong

February 11, 2026

5  out of  5
rating by Jennifer Wysong
"Matthew was outstanding! He is very knowledgeable and answered my questions and provided a quick quote the same day. I also have car insurance and Matthew did an amazing job proving me with the best rates compared to other companies. I would recommend him and company to friends and family. Jennifer Wysong"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Matthew was able to provide you with knowledgeable assistance and quick service. It's great to know he helped you find the best rates for your car insurance as well. We truly appreciate your recommendation and look forward to continuing to serve you, your friends, and your family in the future!"
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Lori A. Manns

January 24, 2026

5  out of  5
rating by Lori A. Manns
"The Nikki McCauley State Farm Insurance and Financial Services office and staff are top notch. They provide great customer service and attention to detail. I highly recommend Nikki, Matt, and their staff for your insurance needs."
We responded:
"Thank you so much Lori, we appreciate the time you took to share your feedback. "
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Sudipta Samanta

January 21, 2026

5  out of  5
rating by Sudipta Samanta
"She was able to explain the various option to provide best possible rate for additional car insurance."
We responded:
"Thank you for the 5 stars, we appreciate you!"
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michael wanchow

January 16, 2026

5  out of  5
rating by michael wanchow
"Overall, I was very pleased with Naomi addressing my questions and offering solutions. She was good at listening and giving me the time to discuss the many questions I had. As a result, l will continue with State Farm and recommend this office to others. Thank you. Michael Wanchow"
We responded:
"Thank you so much for taking the time to share your experience with Naomi. We value your business and are always here for you! "
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Jair Martinez

January 15, 2026

5  out of  5
rating by Jair Martinez
"It was a pleasure working with Josh. Give him a raise for his patience and understanding. Even while sick he was able to assist me."
We responded:
"Thank you so much for sharing your feedback about Josh! We really appreciate it :)"
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Gang Chen

January 13, 2026

5  out of  5
rating by Gang Chen
"Lyric is awesome!! Super helpful and pleasant to talk to!!"
We responded:
"We love to hear this, thank you for sharing!"
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Jo Miles

January 7, 2026

5  out of  5
rating by Jo Miles
"Once I finally reached an agent at my Insurer's office the application process proceeded efficiently. I am now AWAITING the policy to be transmitted to me."
We responded:
"Thank you for the great review, we appreciate your business!"
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Maram Kustiro

January 7, 2026

5  out of  5
rating by Maram Kustiro
"I had called State Farm at Nikki McCauley’s office to cancel my insurance due to me moving and not having a car anymore. Joshua was the one who answered and he was fantastic. He helped me with my needs and he was so friendly. This was probably the greatest experience I had talking to someone from State Farm!"
We responded:
"This makes us so happy to hear! Thank you so much for the feedback!"
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Rhonda Iris

December 21, 2025

5  out of  5
rating by Rhonda Iris
"They are always able to answer any questions that I have. Lyric was incredibly helpful in finding me more savings with my plans."
We responded:
"This is so great to hear. We will pass this onto Lyric. Thank you so much for taking the time to share your experience with us."
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sonny Ideker

December 17, 2025

5  out of  5
rating by sonny Ideker
"I needed to make a few changes to my State Farm policies and was fortunate to reach Lyric Morrison. She was friendly, knowledgable, and efficient. She is a reason to keep or have you insurance needs taken care of by the Nikki McCauley agency."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lyric provided you with friendly, knowledgeable, and efficient service. At the Nikki McCauley agency, we strive to make managing your insurance needs as smooth and positive as possible. We truly appreciate your trust and look forward to continuing to serve you in the future!"
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Luis Cortez

December 12, 2025

5  out of  5
rating by Luis Cortez
"The agent is a very professional person and has full knowledge"
We responded:
"Thank you for sharing. We appreciate you!"
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Lowrance Herrera

December 10, 2025

5  out of  5
rating by Lowrance Herrera
"Josh was very helpful in finding me a better car insurance policy with more coverage and renter's insurance! He was very informative throughout the process and presented all the options available to me and explained what they meant as well. Will be referring friends and family to him if needed!"
We responded:
"This makes us so happy to hear! We will pass your awesome feedback onto Josh. And thank you so much for taking the time to share about your experience with us!"
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jack Shepard

December 9, 2025

5  out of  5
rating by jack Shepard
"Responsive, patient, knowledgeable. A positive experience."
We responded:
"Thank you for the feedback, we appreciate it!"
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Morg Doggan

December 9, 2025

5  out of  5
rating by Morg Doggan
"Everyone at the office has been extremely nice and helpful. They handle things quickly which I really appreciate!"
We responded:
"Thank you so much for taking the time to share your experience with us. We really appreciate your business and are here for you anytime!"
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Marcelo Vitorino

December 1, 2025

5  out of  5
rating by Marcelo Vitorino
"Josue provided fast and very friendly service. I recommend him!"
We responded:
"Love to hear this! Thanks so much for sharing your experience."
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Zasha Herrera

November 24, 2025

5  out of  5
rating by Zasha Herrera
"Josh is Super recomendado! The whole process was so easy and stress-free. Me explicó todo claro, step by step, y de verdad se siente que quiere ayudarte. I left feeling super safe and confident con mi póliza. 10/10 ✨"
We responded:
"So happy to hear this! Thank you for taking the time to leave this review, we appreciate you so much!"
Profile photo of LEOBARDO HERRERA

LEOBARDO HERRERA

November 11, 2025

5  out of  5
rating by LEOBARDO HERRERA
"Atendido por Josue. Buena atención y ayuda siempre muy atento para atender al cliente"
We responded:
"Muchas gracias por la excelente reseña. ¡Se lo agradecemos mucho!"
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Gregory Nau

November 11, 2025

5  out of  5
rating by Gregory Nau
"So far my experience at state farm has been a good one. Naomi Bain has also been very helpful and has followed up to make sure I got the help i needed. Im loving this neighborhood right now!"
We responded:
"We are so happy to have you in the neighborhood! Thank you so much for the feedback - we will be sure to let Naomi know! "
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Lynn Goldstein

November 8, 2025

5  out of  5
rating by Lynn Goldstein
"Loved working with lyric, she did a great job with follow up and explaining everything regarding my insurance for my new car."
We responded:
"We are so happy to hear this! Thank you so much for leaving such awesome feedback!"
Profile photo of Aaron Tayliam

Aaron Tayliam

November 7, 2025

5  out of  5
rating by Aaron Tayliam
"Lyric makes you feel like family!"
We responded:
"We are so happy you feel this way! We appreciate you!"